FAQs
Every thing you would like to know about DOPC Broadband
What is Broadband?
Broadband is the latest and fastest mode of connecting to the Internet. The ordinary dial-up connection uses the telephone line to connect to the Internet and has its own inherent disadvantages since the copper or wireless telephone line cannot support high-speeds.
On the other hand, Broadband does not depend on the telephone line and is capable of carrying very 'heavy' packets on the Internet at incredible speeds. Hence, with a High Speed broadband connection, there is a lot that you can do on the Internet which you can never do using an ordinary dial-up connection; like watching videos, downloading heavy files, downloading songs, voice chat, web-cam, etc.
What is Unwired?
Unwired is the latest WiMAX Broadband service from DOPC. This gives you freedom of moving around with your internet within the service coverag area.
Savings?
While you use telephone line to access internet, you bear hefty call charges and you get the limited speeds . Your Broadband connection does not use your telephone line and hence, you only pay for the Internet browsing costs. Also due to high speeds you can complete the work much fatser.
What are the kinds of Service Plans Unwired offers?
On Unwired, you have the option of choosing from a wide range of Service Plans to suit your specific requirement, depending on your usage and budget.
How long will it take to get my Unwired connection?
Unwired is a ready internet connctivity solution. You can have the service immediately on payment.
What are the system requirements for a DOPC Broadband connection?
Can I use a Proxy server for Broadband connection? Will it affect the speeds?
Yes, you can use proxy server. At the proxy server level, you will get the speeds as provisioned without any change.
Will I be able to shift my Unwired connection from one place to another within the same city or to another city?
Yes, you can. You can move anywhere within Lagos. After full deployment, you'll be able to move between Abuja & Port Harcourt City as well.
FAQs For Resellers
How much investment do I have to make to start?
Your initial investment will be which includes a minimum stock of Subscriber units and initial service stock.
Can I connect multiple flats on single Subscriber unit? Is the bandwidth shared?
Multiple flats / offices in a building are connected by cable driven from the SU (Subscriber Unit) placed on the top of the building. DOPC Broadband offers bandwidth depending upon your user id and password and its managed at the world class DOPC Network Operating Centre. It does not depend upon subscriber Unit
Can I renew the customer on my own?
Yes. By using DOPC Reseller Management system you can generate your own pins online and renew your customer on your own depending on the balance you have with DOPC.
Will I get renewal support from DOPC?
Yes. DOPC has got a full-fledged customer care team in place.
Will DOPC help me with marketing support?
Yes. DOPC will provide you with mass media advertisement, local promo activity, brand support etc from time to time.
How competitive is DOPC broadband compared to other internet connects?
Yes, with DOPC broadband customer ends up saving more than compared to normal Dial up connection and DOPC broadband is highly economical compared to other internet. DOPC Broadband has range of wallet friendly plans to suit customers varied needs.
Will DOPC provide me any Technical support?
DOPC has got a well-trained fleet of engineers who will help you for any technical problem, which you may confront from time to time.
